Welcome to Woodlands Medical Centre
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Woodlands Medical Centre was inspected by the Care Quality Commission on Tuesday 8 September. The practice was pleased to be rated as Good in Effective, Caring and Well Led, but disappointed to be rated as requiring improvement in Responsive. There are procedural and protocol issues that require improvement in Safe, which the practice has taken on board. A copy of the full report can be viewed on the CQC website at www.CQC.org.uk.
The inspectors would love to hear your views. You can have your say online at www.cqc.org.uk/public/sharing-your-experience or by telephone at 03000 616161.
Are We Up To Date?
We want to ensure that we can contact patients when we need to, in the way that is most convenient for the patient. Do we have the correct contact details for you? You can pick up a form at Reception, or email us at firstname.lastname@example.org to notify us of any changes to:
- Your telephone numbers
- Your email address
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Our main surgery is Woodlands Medical Centre, Didcot. We also have a branch surgery at Blewbury. Woodlands surgery has a spacious waiting room that includes a children’s play area. There are 14 consulting/treatment rooms and an attached pharmacy run by Lloyds. Woodlands has easy access for the disabled and ample parking space.
Patients living in Blewbury may prefer to attend the branch surgery, held in the Village Hall each Tuesday and Friday morning 08:00 - 12:00.
More Access to a GP - Trials
Woodlands GP practice is part of the ValeMed Federation, which is made up of 7 practices in the South West of Oxfordshire, coordinated by a not-for-profit company called PML. PML’s central office in Banbury provides administrative and management support, governance and strategic planning. Each locality has its own clinical and administrative lead to ensure health plans are tailored for the local population.
The Federation has been awarded funds from the Prime Minister’s Challenge Fund to pilot new ways of delivering services to help GP practices meet increasing demand. The new ways of working being trialled in our area are the Early Visiting Service and the Neighbourhood Access Hubs. Over the period of the trials , Oxfordshire Clinical Commissioning Group (CCG) will be able to measure whether the new ways of working have delivered real benefit to the patients and the NHS.
Early Visiting Service
The Early Visiting Service (EVS) is made up of a team of emergency care clinicians who will work closely with GP practices to provide home visits to the elderly and housebound.
Neighbourhood Access Hubs
Neighbourhood Access Hubs provide same-day (or in some areas weekend) urgent appointments for patients as an alternative to an appointment at their own GP surgery. This service helps GP practices meet the increasing demand for urgent appointments and enables GPs more time for planned care.
A Neighbourhood Access Hub is not a ‘Walk-in Centre’. To visit the Access Hub you must be referred by your own GP practice for an appointment. This service is in the preparation stage at the moment, and more information about start dates and exact locations of the hubs will be made available over the coming months.
Patient Access to Electronic Records
Patients that sign up for Online Access now have online access to book appointments, order repeat prescriptions, change contact details, and view allergies, adverse reactions, medication and immunisations. A guidance note on how you can use Online Access is available here. New contractual arrangements came into force on 1st April 2014 requiring GP practices to make available a statement of intent about their IT developments. Woodlands has currently implemented all of the requirements. To view the Statement of Intent click here.
Named Accountable GP
Patients joining a practice are allocated to a doctor’s ‘list’. Each doctor has a ‘list’, and we endeavour to distribute the lists evenly, depending on the number of days the doctor works at the surgery. The Named Accountable GP is ultimately responsible for ensuring that health care issues related to the patients on their list e.g. test results, prescriptions etc are processed and acted upon appropriately.
Having a Named Accountable GP does not mean that you need to see that GP when you visit the surgery, patients can choose to see whichever doctor they wish. If a patient elects to see a doctor other than their Named GP, the results of any tests instigated by that doctor may be followed up by that doctor rather than the Named GP.
Many of you will have already been notified of your Named Accountable GP. We are now required to ensure that all patients are aware. Hence, you may find that when you visit or ring the surgery you will be told the name of your Accountable GP; or we may write to you.
As explained, you can continue to see whichever GP you prefer.
If for any reason you would prefer to change your Named Accountable GP please email email@example.com. The clinicians and reception staff are running to very tight timescales and may not have time to deal with your enquiry regarding Accountable GPs.
(Site updated 10/11/2015)