Friends & Family Test 2017/18
All NHS facilities are requires to offer the service users the opportunity to feedback on the service they receive, the service user is asked if they would recommend that facility to their friends and family (the Friends and Family Test). The below data is obtained from leaflets available in the surgery, these are then placed in the collection box by the user and the results are updated monthly here.
Results for 2017/18 are at the below link.
FFT Oct 2017
Ask for a Friends & Family test form whenever you visit the surgery. There is one simple question to answer "Thinking about your recent experience at the surgery, how likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?." The responses are 'Extremely Likely' - 'Likely' - 'Neither Likely or Unlikely' - 'Unlikely' - 'Extremely Unlikely' - or 'Don't Know'.
Comments recieved for Oct 2017