As a patient of the practice you are able to see any of the doctors. Surgeries are held each weekday, with the exception of Bank Holidays, between 08:00 and 13:00 and 14:00 and 18:30, (these times may be subject to slight variation).If you wish to make an appointment to see either a doctor or nurse please telephone 01235 517760, and you will be offered the next available appointment with the clinician of your choice.
General Practice Access Fund (GPAF)
This is a local scheme to offer patients appointments in the evenings and weekends, please click here to read more
As some of you may be aware, Woodlands is a training practice for Foundation and student doctors. We feel that passing on our knowledge and passion about being a GP to younger medics is vital to the long term sustainability of the NHS and specifically primary care. Consequently we have increased our training over the last year.
‘Foundation’ doctors are fully registered and competent young doctors working on rotation from Oxford University Hospitals Trust to gain experience, and consider their options, within the NHS. They are supported and tutored at Woodlands as they gain knowledge and experience in the work of a GP.
We also teach 4th and 5th year medical students from a variety of medical schools. Medical students are supervised by a GP at all times (usually Dr Jones, our Education Lead). You may be offered an initial 20 minute assessment with a medical student before seeing a named GP, so your appointment time will be much longer. By training both junior doctors and medical students at Woodlands Medical Centre we hope to encourage more young doctors to see General Practice as a career choice. Overall, the feedback from patients who have had appointments with newly qualified doctors and students has been overwhelmingly positive.
As part of training our trainees will occasionally video consultations. We find videoing consultations a very useful tool to develop our communication skills. If videoing is occurring during the clinic in which you have an appointment, you will be offered a consent form at reception to read and sign. This is entirely voluntary and declining consent to have your consultation videoed will not affect the care that you receive. The video data is kept securely on a device in the practice and is not uploaded. It is viewed by only the learner and their GP supervisor for education purposes only
We offer one late evening surgery per week with appointments between 18:30 and 20:00, along with routine appointments on alternate Saturday mornings with appointments between 09:00 & 11:30. These appointments are to help patients who commute or find it difficult to attend surgery during normal opening hours. Please note that we cannot see patients who do not have a booked appointment at these times. For urgent treatment you should still contact the Out of Hours Service on 111
If you consider that you have a problem which you feel is urgent for the same day, then you should telephone the surgery on 01235 517760.When speaking to the reception staff you will be asked to give an indication of the nature of your problem so that this information can be passed to the duty doctor. If your condition is very urgent please make this clear to the receptionist. In most cases the duty doctor will wish to speak to you first and then you may be given an appointment or advice.
Patients should note: although given an appointment time, urgent surgeries cannot always run to time and patients are likely to have to wait to be seen.
If you would like medical advice from your doctor over the phone, then please contact the surgery to make a telephone appointment. For advice on an urgent medical problem, or if requesting a home visit, you will be offered an appointment with an on duty doctor.
Practice nurses and district nurses can also give advice over the phone. Please ring the surgery on 01235 517760 to book a call.If you wish to speak with a health visitor please ring 01235 816325.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. You can leave a message on our cancellation line 01235 517760 Option 6, or text your name, date of birth, and date and time of the appointment you wish to cancel to 07596 681 560. Did you know that time lost by non-attendees increases waiting times for everyone to get a routine appointment? About 90 GP appointments each month are lost through patients that fail to attend.