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When We Are ClosedNHS111_(2)

If you are unwell when the surgery is closed, and you need advice before the surgery reopens you can dial 111.  

NHS111 is free to call from both landline and mobile.It is important to make the right choice for your needs when contacting Out-of-Hours Services. This will save you time and inconvenience, and ensure that you get the most appropriate treatment.

When you telephone the service your personal details will be taken and may be passed on to a GP, who will return your call and assess your medical requirements. This may involve advice about self-care, a visit to a Primary Care Centre, or a home visit by a GP or specialist Paramedic. Please remember that the on-call doctors can see far more patients at a central location than by visiting them at home. 

There is a Primary Care Centre located at Abingdon Community Hospital.

Information about your contact with the out of hours service will be forwarded to your GP practice by the next working day.

Out of hours cover does NOT deal with the following:

 Prescriptions for medicines that can be bought at the chemist

 Repeat prescriptions

 Second opinions on problems being dealt with by your doctor

 Problems that can wait until your surgery is open 

You can find out more about the out of hours service by clicking here.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website